Frequently asked questions
Are your products original?
Yes, we only stock 100% original items from trusted global brands like Zara, Daily Paper,
H&M;, BoohooMAN, Nike, and more. No fakes, no replicas.
How long does delivery take?
• In-stock items: 3–4 business days nationwide.
• Pre-orders: 12 to 14 business days, depending on availability and shipping. You’ll get
regular updates from us until your item arrives.
What are the delivery fees?
• Within Benin City (intrastate): N5,000
• Other states in Nigeria (interstate): N10,000
• In some cases, delivery fees may be calculated based on your exact location.
Do you deliver outside Benin City?
Yes, we deliver to all 36 states in Nigeria, including Lagos, Abuja, Port Harcourt, Enugu,
Ibadan, and more
Can I pick up my order instead?
Yes, you can pick up your order at any of our Benin City locations:
Voen Mall, Ugbowo
Kenbrill Shopping Complex, Off 2nd Ugbor
How can I place an order?
You can shop directly on our website. For WhatsApp assistance:
+234 810 805 3570
What payment options do you accept?
• Secure card payments (debit/credit)
• Bank transfer at checkout
• Payment confirms your order
What’s your return policy?
• Returns accepted within 7 days of delivery.
• Items must be unworn, with tags intact.
• Exchanges available for sizing/fit issues (subject to stock availability).
Do you take custom or special orders?
Yes, if there’s an item you want us to pre-order, delivery takes 12–14 business days.
Reach out on WhatsApp for special requests.